Privacy Policy
Last Updated: December 2024
Introduction
vandaa esscate respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you use our travel services.
Information We Collect
We collect information you provide directly:
- Contact details: name, email address, phone number
- Travel preferences and requirements
- Payment information for bookings
- Passport details for travel arrangements
- Dietary requirements and health considerations
How We Use Your Information
Your data is used to:
- Process travel bookings and arrangements
- Communicate about your journey
- Provide customer support
- Send relevant travel information and updates
- Comply with legal obligations
Data Protection
We implement appropriate security measures to protect your personal information. Data is stored securely and access is limited to authorized personnel only. We do not sell or rent your personal information to third parties.
Your Rights
Under Singapore's Personal Data Protection Act, you have the right to:
- Access your personal data
- Request corrections to inaccurate data
- Withdraw consent for marketing communications
- Request data deletion (subject to legal requirements)
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically for five years after your last interaction with us, or as required by law.
Contact Us
For privacy-related questions or to exercise your rights:
vandaa esscate
3 Temasek Boulevard, #25-01 Suntec Tower 3
Singapore 038983
Email: [email protected]
Phone: +65 6826 4582